Booking procedure and payment conditions
The prices for one day tours booked through GoldStarAdventures.com are stated in Croatian Kunas and their APPROXIMATE value in Euros (€). The total price will be calculated using the middle rate of the Croatian National Bank on the day of the payment. Total price per person includes transfers to the destination and back, catering and guide services, organized activities and all taxes. Upon making a reservation the Client will receive an invoice and a link to the secure checkout for credit card or PayPal payments. To confirm the reservation, the Client is required to pay at least 75kn of the total amount at least 48 hours prior to the chosen tour date. The rest of the amount can be payed at the check-in. All credit card and PayPal payments are processed through a secured payment gateway provided by WSPayTM.
WSPayTM system for online authorization and payment of credit and debit cards, applies modern standards of data protection to ensure that data exchange between systems WSPayTM and authorization centers of credit card companies is done in a private network which is protected from unauthorized access.
For all reservations cancelled more than 48 hours prior to the service GoldStarAdventures.com offers a full refund. For all reservations cancelled 48-24 hours before the service, GoldStarAdventures.com offers 50% refund of the total value of booked service. Cancellation of reservations in the last 24 hours before departure is not possible, unless specified otherwise during the booking process.
Statement of Security
The selected provider will be paid by credit card using WSPayTM system for on-line credit card authorization and under the conditions defined in these general conditions, and special conditions defined by selected service organizer. Upon payment you will be informed on who will charge your credit or debit card for the agreed amount. GoldStarAdventures.com agrees to protect customers personal data in a way that it takes only the necessary, basic information about customers / users that are necessary to fulfill our obligations; informs customers about the way we collect data, and gives customers a choice about how their data, including the decision whether or not to have their name removed from lists, used for marketing campaigns. All information provided will be kept strictly confidential and available only to those employees who need such information to perform their duties. All employees of GoldStarAdventures.com and business partners are responsible for respecting the policy.
All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price from the selected currency into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.
Submission and transfer of personal information
Submission and transfer of the Clients' personal and credit card information are protected by the highest security standards provided by WSPayTM credit card authorization system in accordance to the credit card issuer's and credit card brands' legal policies, as well as PCI DSS standards. Authorization and charging of credit cards are conducted in real time via WSPayTM Authorization and credit card charging system.